What is a Health ATM, and how do you choose one?

A digital health kiosk is a connected healthcare ecosystem that combines medical devices, software, teleconsultation and digital reporting to make preventive health screening more affordable and accessible. A Health ATM is a phygital healthcare point that combines physical screening infrastructure with connected medical devices, software, digital records, AI-assisted insights and telemedicine. The patient follows a guided workflow, completes the selected health measurements, receives a consolidated report and, where enabled, can connect with a doctor remotely. Health ATM configurations typically range from approximately INR 7 lakh to INR 10 lakh. The exact price depends on the model, medical devices, screening parameters, software, integrations, customisation, branding, quantity and deployment requirements.

Depending on the model and selected configuration, Clinics on Cloud Health ATMs can support 60+ preventive health parameters. Configurations can include general vitals, height, weight, BMI, body composition, blood pressure, SpO2, pulse, temperature, blood glucose, HbA1c, haemoglobin, lipid profile, ECG, spirometry, audiometry, vision screening, uric acid, urine parameters and other supported modules. Yes. The test configuration can be customised according to the customer's requirements, allowing tests to be added or removed based on the intended use case.

Clinics on Cloud screening session can be completed in approximately 10–15 minutes, depending on the tests included and the user's workflow. Rapid tests, telemedicine may require additional time. Approximately 80–100 patients can be screened per day, depending on operator training, workflow and efficiency.

Recurring costs can include consumables, software or service subscriptions where applicable, connectivity, telemedicine services, biomedical-waste management, AMC and replacement of consumable or wear-and-tear items. The exact structure depends on the configuration and commercial model.

Yes. Quantity is one of the factors considered while preparing project commercials. Bulk deployments may also require different manufacturing, logistics, installation, support and integration planning, so a project-specific proposal is prepared.

Health ATM tests are point-of-care assessments and are not intended to replace or be directly compared with conventional laboratory tests. Each integrated medical device undergoes its own accuracy, performance, and applicable regulatory testing and is already used across hospitals, clinics, and pathology labs. The Health ATM helps doctors and healthcare providers with faster screening, while confirmatory laboratory testing may be advised when clinically required.

Warranty and post-warranty support are available according to the commercial proposal. The exact warranty period, AMC scope, replacement process, response time and exclusions should be confirmed for the purchased configuration.

Delivery depends on model, configuration, quantity, branding, customisation, destination and project readiness. Standard configurations can generally be delivered faster than large or highly customised deployments. The committed timeline is provided with the project proposal.

A standard preventive-screening Health ATM does not by itself function as a hospital or full diagnostic laboratory. However, licensing, registration, staffing, biomedical-waste and clinical-establishment requirements can vary depending on the services offered, sample collection, location and applicable state or local regulations. The deploying organisation should ensure compliance applicable to its specific use case.

Yes. Depending on the model, the machine can be transported and reassembled for camps, outreach programmes and temporary deployments. For organisations that move frequently between sites, Clinics On Cloud can recommend a configuration suited to mobility.

Where the selected configuration generates biomedical waste, such as lancets, strips or other sample-related consumables, the deployment should follow applicable biomedical-waste segregation, storage and disposal requirements. This may be managed through the deploying healthcare institution or an authorised biomedical-waste disposal partner.

Yes. A Health ATM can operate in offline mode, allowing tests to be performed even without an active internet connection, with data synchronized once connectivity is restored. Clinics on Cloud Health Kiosks are also supplied with a UPS providing approximately 4–5 hours of power backup, depending on the configuration and operating conditions.

Typical requirements include a suitable indoor or protected space, standard electrical supply and internet connectivity through Wi-Fi, Ethernet or 4G/5G depending on the deployment. Space, ventilation and environmental requirements may vary according to the selected model and devices

Clinics on Cloud is listed on the Government e-Marketplace (GeM) under the Health ATMs and kiosks category and actively supports GeM purchase. The platform supports ABDM/ABHA-related capabilities. The exact workflow and applicable modules should be confirmed for the deployment version and project requirement.

Clinics on Cloud provides transportation, installation and operator training for the Health ATM. The kiosk can be operated by a trained operator who understands the device, testing workflow and patient assistance process. Additional training and support can also be provided whenever required.

Clinics on Cloud provides a one-year warranty, subject to warranty terms and excluding physical damage. Most integrated devices are plug-and-play, so if a device malfunctions, a replacement can be dispatched and connected to the existing Health ATM for quick restoration of services. The support coverage also includes the software platform, software upgrades, patient communications through email and WhatsApp, and the server infrastructure used for secure data storage, helping ensure continuity of the overall Health ATM ecosystem.

Client-controlled or project-specific hosting architecture can be evaluated depending on security, integration and infrastructure requirements. Responsibilities for infrastructure, security, maintenance and compliance should be defined as part of the implementation scope.

The standard guided preventive-screening workflow can be handled by a trained operator. Clinics On Cloud provides training on machine operation, patient workflow, device handling and routine operational procedures.